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HSBC Alert | MS Outlook Outage

We’re aware of the global street wide issue with Microsoft Outlook, which is also affecting our ability to send/receive emails and faxes.

We are working hard with relevant vendors to restore service. We apologise for any inconvenience caused.

If the matter is urgent, please contact your relationship manager/primary contact, use alternative communications channels, or call +662 614 4000.


To our Valued Customer,

Please note that HSBC Thailand does not accept payment instructions submitted in free-form format or by way of customer corporate letter. Kindly submit payment instructions via HSBC electronic banking channels (recommended) or, where applicable, using HSBC-issued forms and/or templates.

For support on digital migration or confirmation of the appropriate submission method, please contact your Relationship Manager or GPS Client Services.

Privacy Notice

How we use personal information

Wholesale Banking – HSBC Thailand

Please click here for information on how we manage your personal data in accordance with the PDPA for HSBC Thailand’s wholesale banking business.

Global Private Banking – HSBC Thailand

Please click here for information on how we manage your personal data in accordance with the PDPA for HSBC Thailand’s global private banking business.

Please click here to view the Website Privacy Notice.

Please click here to view the privacy notice for visitors and CCTV use.

Please click here to view the privacy notice for suppliers/ service providers.

Please click here to view the HR Privacy Notice for staff and candidates.

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