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HSBC Alert | MS Outlook Outage

We’re aware of the global street wide issue with Microsoft Outlook, which is also affecting our ability to send/receive emails and faxes.

We are working hard with relevant vendors to restore service. We apologise for any inconvenience caused.

If the matter is urgent, please contact your relationship manager/primary contact, use alternative communications channels, or call +662 614 4000.

To our Valued Customer,

Please note that HSBC Thailand does not accept payment instructions submitted in free-form format or by way of customer corporate letter. Kindly submit payment instructions via HSBC electronic banking channels (recommended) or, where applicable, using HSBC-issued forms and/or templates.

For support on digital migration or confirmation of the appropriate submission method, please contact your Relationship Manager or GPS Client Services.

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HSBC TradePay

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Awards

We're proud to be recognised on our commitment and efforts to excellence by the leading financial publications.

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FinanceAsia Awards 2026

  • Best International Bank in Thailand
  • Best International Bank for Large Corp & MNCs in Thailand
Euromoney 2025

Euromoney Awards For Excellence 2026

  • Thailand's Best Bank for Large Corporates
Euromoney Cash Management Survey 2026

Euromoney Cash Management Survey 2026

  • #1 Cash Management Provider – Global, Asia, Thailand
  • #1 Client Service – Global, Asia, Thailand
  • #1 Products – Asia, Thailand
  • #1 Technology – Asia, Thailand

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