HSBC PromptPay

HSBC PromptPay

Learn more about HSBC digital payment solutions.
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Helps you manage cash flow easier and smarter with a new kind of convenience.

Simplicity, connectivity and security matter more than ever

We are making banking simpler for you to manage cash flow easier and smarter with a new kind of convenience. Through a single platform, you can receive real-time fund transfers and real-time electronic bill payments from payers thus improving account receivables management and working capital. Certainty and speed of outgoing payment can help accelerate both physical and financial supply chains leading to improved working capital visibility. PromptPay is an easy to use banking tool. We can help you improve business productivity and uncover new growth opportunities.

Key features of HSBC PromptPay

  • Fast, irrevocable payments and transfers between accounts 24/7, by account number or any ID (Proxy)
  • ISO20022 XML Format support for remittance information
  • Real-time payment validation and confirmation of payment settlement. Overlay services allowing clients to confirm payee is correct.

Key benefits of HSBC PromptPay


Availability of funds typically within 60 seconds or less, avoiding delays associated with alternative forms of payment


Extended cut-off times with up to 24/7, 365 days a year availability

Better informed

Visibility and control over your cash position through immediate¹ notification of payments or collections and richer information.

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Build smarter business with simpler banking solutions to help you lead the way forward.
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Explore our industry insights and banking capabilities in a simpler way.

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Need help?

Get in touch to learn more about our banking solutions and how we can help you drive your business forward.