HSBC Safeguard

Contact us

Call us on: 66(0)2 6144000

Protecting you from fraud and financial crime

In today’s increasingly connected world, it’s more important than ever to ensure your security – especially when it comes to banking. That’s why we’re introducing HSBC Safeguard: a series of initiatives designed to provide better protection for all of our customers from fraud and financial crime across our global processes and systems.

Information is key to protection

Our systems and processes rely on us having the most up-to-date information about all of our customers. Soon you will be asked to do one or all of the following:

  • confirm or update your existing personal or business details
  • provide some new information which may include original documents

We understand that this may cause some inconvenience, and we apologise in advance for this, but we will work with you to ensure the process is as simple and straightforward as possible.

Frequently Asked Questions

What is financial crime?

What is HSBC Safeguard?

What are sanctions?

Why is financial crime suddenly of concern to the bank?

What has financial crime got to do with you or your business?

What information we're likely to request?

How will this information protect you or your business?

What we will do with your data?

What you need to do next?

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Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.